Item Radar Privacy Policy

Last Updated: March 16, 2025

1. Introduction

At Item Radar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our notification service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access Item Radar.

2. Information We Collect

We collect several types of information from and about users of Item Radar, including:

  • Email address for account authentication and communications
  • Search preferences to provide you with relevant eBay listing notifications
  • Telegram ID (if provided) for delivering notifications
  • Basic usage data necessary to operate the service
  • Device and browser information necessary for service functionality

3. How We Collect Information

We collect information directly from you when you:

  • Register for an Item Radar account
  • Set up notification preferences
  • Subscribe to our paid services
  • Contact our customer support

We also use authentication cookies which are necessary for maintaining your login session.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Item Radar notification services
  • Process transactions and manage your subscription
  • Send notifications about eBay listings matching your saved searches
  • Communicate with you about your account and service updates
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, this does not include trusted third parties who assist us in operating our service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

6. Payment Processing

For paid subscriptions, payment information is processed through Stripe. We do not store your complete payment details on our servers. When processing payments, we may share your personal information with our payment processor Stripe, only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

For more information on how Stripe processes your data, please refer to Stripe's privacy policy.

7. Data Security

We have implemented appropriate security measures to protect your personal information. We use Firebase Authentication for secure user authentication and access management. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you close your account, we will delete your personal data immediately unless retention is required by law.

9. Cookies

Item Radar uses cookies solely for authentication purposes. These cookies are necessary for the functionality of the service and to keep you logged in. We do not use cookies for tracking or advertising purposes.

10. Your Data Protection Rights

You have the right to:

  • Access, update, or delete your personal information
  • Correct inaccurate or incomplete information
  • Object to our processing of your personal data
  • Request the restriction of processing of your personal data
  • Request deletion of your account and associated data
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

11. Children's Privacy

Item Radar is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Item Radar
Email: [email protected]
Regina, Saskatchewan, Canada